Trustpilot warning: fake reviews removed

Trustpilot has suspended RemoFirst’s rating for a breach of its guidelines and removed fake reviews from its profile. On 8 November 2026 we moved RemoFirst to last place, and on 9 November 2026 we lowered our rating to 0.5/5.

The notice does not identify who posted those reviews.

RemoFirst Trustpilot warning: rating unavailable due to a breach of Trustpilot guidelines, fake reviews removed
RemoFirst’s Trustpilot profile: rating unavailable for a breach of Trustpilot’s guidelines, fake reviews removed. Captured 27 September 2026; still shown on 9 November 2026. Click the screenshot to enlarge.

RemoFirst at a glance

Founded in 2021 and headquartered in San Francisco, RemoFirst offers EOR employment, payroll and benefits administration through a model that includes local partners. Its published EOR fee starts at US$199 per employee per month, with no minimum headcount or contract term advertised. Salary, employer costs and optional services are additional. I’d check the local employer, deposit and exit process carefully: a low recurring fee does not establish the total cost of hiring or ending an employment relationship.

Worth considering if

RemoFirst is worth comparing when the starting service fee and flexibility matter, provided the local partner arrangement meets your requirements. Weigh the lower recurring fee against funding, payroll approvals and employee exit obligations.

My take

EOR fee from
US$199

per employee/month

Published starting fee. The country and local requirements can change the quote.

Countries
185+

RemoFirst advertises EOR coverage in more than 185 countries. Availability for a particular role depends on the country where the employee will work.

Founded
2021
Employer / delivery model
Partner model

RemoFirst uses local partners to employ workers. Identify the legal employer in the country proposal and agree who handles payroll corrections and employee exits.

The EOR fee covers the service. Salary, employer contributions, benefits and optional services are extra. A refundable deposit can also increase the cash needed for the first hire.

Check before signing: What can the local partner approve during a termination, and which costs can be deducted from the deposit?

Where RemoFirst stands out

EOR starting price

From $199

per employee/month

Starting service fee; the rate varies by country.

185+ hiring countries

RemoFirst advertises EOR coverage in 185+ countries and describes a local partner model. Confirm the named employer for your country and role.

No annual contract advertised

There is no minimum headcount or contract term. Employee notice, final pay and other employment obligations still need to be settled when a hire leaves.

A dedicated account manager

Each client gets an account manager, with questions handled through the platform’s chat. Confirm live support hours and the escalation route for an urgent payroll issue.

Consolidated payroll funding

RemoFirst says you can combine the team’s payroll into one payment. Ask for a sample invoice showing salaries, employer costs, fees and currency conversion separately.

Optional support for the hire

Health cover, visa support, background checks and equipment delivery are available separately. Check local availability and the added cost before including them in an offer.

Rating

TheBestEOR’s rating for RemoFirst is 0.5/5, updated 9 November 2026. Our formula gives 2.2/5 (test rating 2.0/5, Glassdoor 3.5/5); we lowered it to 0.5/5 and moved RemoFirst to last place after Trustpilot suspended RemoFirst’s rating for a breach of its guidelines and removed fake reviews from its profile.

Category Review focus
Category
Compliance & risk
Review focus
Localized employment scope and enterprise procurement protections are published; partner-specific employer evidence and indemnity exclusions remain to be checked.
Category
Cost & contract terms
Review focus
Low published US$199 fee, no annual/headcount commitment and separately described add-ons are competitive and clear; country quote and deposit still affect cash requirements.
Category
Country coverage
Review focus
Broad 185+ offer and an explicit local-partner model provide useful delivery transparency; each actual employer needs due diligence.
Category
Onboarding & platform
Review focus
The conditional onboarding timetable and detailed ADP connector guide are useful. Country setup and the extent of other integrations still need to be confirmed.
Category
Support & service
Review focus
Dedicated contact and specialist support form a strong published offer; conflicting hours and the applicable response/resolution SLA need written clarification.
Category
Exit flexibility
Review focus
No minimum term and a documented manager-led offboarding/refund process are flexible; statutory obligations and an unspecified deposit-refund deadline remain.

What this review is based on

Sources reviewed

RemoFirst’s public pricing, product guides and help centre.

How I assess RemoFirst

This review draws on my hands-on test of RemoFirst’s platform, its published product information and terms, customer reviews, and provider-published case studies. I use those sources to assess where the service is useful and what needs to be agreed for an actual hire. Case-study outcomes are reported by the provider and its customers.

Published terms and questions to resolve

Local employer

What the documents say

RemoFirst works with local employment partners.

What to confirm

The employing entity, responsibilities and contract terms for the country you need.

Total cost

What the documents say

EOR starts at $199 monthly. Salary and employer costs sit outside the fee.

What to confirm

FX, optional services and any deposit before comparing the full proposal.

Country coverage

What the documents say

EOR in 185+ countries, subject to local availability.

What to confirm

Current availability for the employee’s role, location and immigration status.

Onboarding

What the documents say

The platform lets employers enter employee details and begin the onboarding process.

What to confirm

Required documents, payroll cutoff and an agreed start date.

Support

What the documents say

A dedicated account manager and weekday live agents. The advertised 24/7 support also includes chatbot help and tickets.

What to confirm

Weekend escalation, the channels available to employees and employer admins, and the response commitments in your agreement.

Leaving or switching

What the documents say

No annual contract or provider termination fee.

What to confirm

Client notice, local employment obligations, deposit settlement, the exit process and its charges for your proposed hire.

0.5/5

Rating: 0.5/5. Updated 9 November 2026: lowered from the formula’s 2.2/5 after Trustpilot’s fake-review warning.

TheBestEOR may earn a referral fee from provider links.

Services

Services at a glance

Employee EOR

Employment contracts, payroll, tax filings and statutory administration.

Contractor management

Free onboarding and administration, with optional paid contractor payments.

Optional services

RemoHealth, visa support, equipment and RemoCheck background checks.

RemoHealth: eligibility and cover

RemoHealth is optional. Availability and the proposed plan depend on the employee’s location.

Who can use it

RemoFirst’s FAQ limits RemoHealth to full-time employees. Contractors are currently excluded.

Global plans

Managed by RemoFirst, with coverage across eligible countries. Available plan levels offer different benefits.

Local plans

Arranged through in-country partners and tailored to local healthcare requirements. Availability depends on the employee’s location.

Compare benefits, exclusions and dependant cover in the proposed policy.

Additional services and limits

Immigration and equipment

Visa support depends on the employee and destination. For equipment delivery, confirm the price, shipping, ownership and return arrangements.

RemoCheck

Identity, reference, education and sanctions screening, with other checks where permitted. Confirm the package, country availability and price.

Equity

RemoFirst’s January 2026 guide says it does not manage equity logistics. Confirm who handles award documents, local advice and payroll reporting before including equity in an offer.

For employee and contractor fees, see pricing and total cost.

Contractors: responsibilities and conversion

Your team’s role

Your team still defines deliverables, oversees performance and communicates with the contractor. Confirm which classification checks, tax documents and contractual protections are included in the agreement.

Moving to employment

RemoFirst says it can help convert contractors to EOR employees. Confirm the new contract, benefits start date, payroll cutover and treatment of outstanding contractor invoices.

Coverage

RemoFirst advertises EOR coverage in 185+ countries. Its case studies support a practical specialization in helping smaller HR teams hire internationally without setting up their own local entities, including technology businesses and nonprofits. That is a service and budget focus rather than evidence that it specializes in one region. Visa support is a separate service, and I’d confirm availability for the employee, role and destination.

Owned entities vs local partners

RemoFirst describes a local employment partner model; its EOR materials also refer to existing entities or exclusive partners. My starting point would be the registered employer’s name, its relationship to RemoFirst, and the division of payroll and employment responsibilities for the proposed hire. The comparison below explains how partner delivery differs from a provider-owned employing entity.

What changes RemoFirst’s partner model Owned-entity model
What changes
Legal employer
RemoFirst’s partner model
A local employment partner
Owned-entity model
A local company owned by the EOR provider
What changes
Payroll delivery
RemoFirst’s partner model
Partner infrastructure, coordinated through RemoFirst
Owned-entity model
Under the provider’s employing entity; confirm who performs each task
What changes
Contact & escalation
RemoFirst’s partner model
RemoFirst coordinates with the local partner
Owned-entity model
Provider and employer belong to the same group; confirm the escalation path
What changes
Coverage
RemoFirst’s partner model
Depends on the local partner arrangement
Owned-entity model
Depends on the provider’s local entities and available services
What changes
Verify for your hire
RemoFirst’s partner model
Partner name, responsibilities and local contact
Owned-entity model
Entity ownership, responsibilities and local contact

Legal employer

RemoFirst’s partner model: A local employment partner

Owned-entity model: A local company owned by the EOR provider

Payroll delivery

RemoFirst’s partner model: Partner infrastructure, coordinated through RemoFirst

Owned-entity model: Under the provider’s employing entity; confirm who performs each task

Contact & escalation

RemoFirst’s partner model: RemoFirst coordinates with the local partner

Owned-entity model: Provider and employer belong to the same group; confirm the escalation path

Coverage

RemoFirst’s partner model: Depends on the local partner arrangement

Owned-entity model: Depends on the provider’s local entities and available services

Verify for your hire

RemoFirst’s partner model: Partner name, responsibilities and local contact

Owned-entity model: Entity ownership, responsibilities and local contact

Compare the country arrangement and contract terms.

Who employs and manages the hire?

Confirm the named employer and responsibilities for your country. Select the diagram to enlarge it.

Responsibilities by party

Your business

Selects the hire and directs daily work.

RemoFirst

Coordinates the platform, account and local partner.

Local employer

Handles the employment contract, payroll and statutory administration.

Employee

Works for your team under the local employment arrangement.

Who is behind RemoFirst?

Founded in 2021 by Nurasyl Serik and Volodymyr Fedoriv, RemoFirst provides international employment and contractor services through a central platform and local partners.

Pricing

Employee EOR

From$199

per employee / month

Hire employees through RemoFirst’s local partners. Salary, employer costs and optional services are additional.

Contractor admin

Free

administration only

Onboarding, identity checks and contracts. Payment processing is charged separately.

Premium Contractors

$25

per contractor in a paid month

Charged only in months when a payment is processed. Payment-provider, transfer and currency charges may also apply.

EOR and contractor prices checked 5 November 2026. Country requirements can change the EOR quote; confirm the billing currency and optional-service charges.

Optional services

RemoHealth

Optional cover starts at $55 per person/month for eligible full-time employees; contractors are not eligible. Plans depend on location. Confirm the quote currency, covered family members and premiums.

Quoted separately

Visa and work permits, equipment and background checks.

Other service prices checked 5 November 2026. Prices cover the named service and billing unit. A dollar symbol without a currency code does not establish USD. I’d confirm the applicable price, billing commitment and required charges in the country proposal.

Health and employment add-ons

RemoHealth Local

Custom quote

by country and plan

Local private health plans are available for eligible full-time employees through in-country partners. Ask which plans and premiums apply in each country.

Equity and bonus responsibilities

Custom quote

by scope and country

RemoFirst does not manage the logistics of offering equity. Ask what payroll or bonus processing it can provide for your hire, who handles grant documents and local advice, and whether any administration fee applies.

RemoVisa

Custom quote

by destination and application

Visa and work-permit pricing depends on location, visa category and employee status. Confirm sponsorship eligibility and government charges.

Equipment provisioning

Custom quote

by equipment and destination

Arrange laptops, monitors and other equipment for international hires. Agree purchase, delivery and return costs.

Background checks

Custom quote

by check and country

Choose the checks required for the role and country. Basic contractor identity checks in the free tier are separate from detailed screening.

Partner services and tools

Recruitment through partners

Custom quote

partner-specific placement or project fee

Talent Marketplace agencies can source candidates. Fees and customer discounts depend on the partner and role.

Global hiring tools

Free

planning tools

Use tools for hiring costs, salary planning and contractor payments. Estimates still need an employee-specific quote.

Contractor payment charges

$25 service fee

Applies in a month when a contractor is paid.

Possible extra charges

2% payment-provider fee
$20 SWIFT fee

These may apply depending on the route and service. Other bank, withdrawal and currency-conversion charges can affect the received amount. Confirm who pays each charge before funding.

Contractor payments only. These terms do not put a 2% charge on all employee EOR payroll.

Terms to confirm in the quote

Payroll FX

RemoFirst says it uses the mid-market rate set when the invoice is generated. Confirm the invoice currency and any payment or transfer charges.

Invoice currencies

RemoFirst’s EOR page lists USD, EUR, GBP, CAD, AUD, NZD, SGD and ILS for client invoices. Confirm availability for your account and payment route.

Your monthly EOR bill

EOR service fee

From $199

Salary & employer costs

Additional

Optional services

Quoted separately

Currency conversion

Confirm charges

USD per employee/month. Country requirements can change the quote.

Cash needed before the hire

Payroll funding + any required deposit

Confirm first-payroll funding and any required deposit before the employee starts.

Annual EOR service-fee example

$2,388

1 employee

$23,880

10 employees

Assumes the $199 starting fee for all 12 months. Salary, employer costs and extras are additional; use your country quote for a full budget.

EOR security deposits and refunds at RemoFirst

For a first hiring budget, Employsome’s review of RemoFirst reports a refundable deposit of one month’s gross salary plus employer costs for that month. Employsome is an EOR comparison site. The amount and refund deadline are set per contract. The country agreement should specify the amount and currency, when the deposit is due, what can trigger a top-up, and which outstanding costs can reduce the refund.

RemoFirst has offered two ways to return the balance after an employee leaves. It can credit payroll for other active employees or send the money to a nominated bank account. Agree on the method and refund date for your hire. Budget separately for the cash you send in advance to pay wages and employer charges each pay period. The payroll funding and reconciliation guide explains how to match those advances to invoices.

Best For

I’d shortlist RemoFirst for cost-conscious companies and nonprofits that need international employment support without building a large internal HR operation. Its PandaDoc case study describes a move from another EOR in search of better support and lower costs, including help hiring in Germany. Family for Every Child describes using RemoFirst to employ staff internationally without maintaining a large HR and finance team. These are provider-published examples of the service model’s practical value, rather than proof of a particular saving for every customer.

The US$199 starting fee and absence of an advertised minimum term make that proposition attractive to smaller teams. However, G2 feedback includes both praise for straightforward onboarding and an employer’s complaint about communication and charges during a termination. I’d assess the named local partner, escalation arrangements and exit terms alongside the recurring fee. RemoFirst is a weaker fit if your procurement policy requires every employing entity to be owned by the provider.

Is RemoFirst a fit for your hiring plan?

Worth comparing

A business comparing lower monthly EOR fees or hiring without a fixed annual service commitment.

Check first

RemoFirst’s partner model may not suit a business that requires the provider to own the local employing company. If your HR system drives payroll, request a demonstration using your pay components and approval process.

Notice periods, employee obligations and deposit settlement still apply.

Alternatives to compare

RemoFirst is often compared with Deel, Oyster HR and Multiplier.

Published EOR starting fees per employee/month. Salary and employer costs are extra.

Option 1

RemotePeople is best for hiring in new markets with local HR support
from USD 499
EOR Global from USD 499 per employee per month; Select from USD 199 only for eligible countries and salary ranges. Confirm commitment.
See details
Countries and services
Why compare it
Rating 4.9/5.
EOR and optional recruitment; compare the same hiring scope
Provider & starting fee
RemotePeople
EOR Global from USD 499 per employee/month; Select from USD 199 only for eligible countries and salary ranges. Confirm commitment.
Check before choosing
Select eligibility, quote currency, commitment and deposit terms
Additional comparison detail

Starting fee EOR Global from USD 499 per employee/month; Select from USD 199 only for eligible countries and salary ranges. Confirm commitment.

RemotePeople review

RemotePeople dashboard

RemotePeople dashboard with invoice, expense and leave tasks, a hiring shortcut and team calendar.
RemotePeople’s dashboard groups outstanding tasks, hiring shortcuts and a team calendar in one view.
Enlarge screenshot
EOR fee
from USD 499
EOR Global from USD 499 per employee per month; Select from USD 199 only for eligible countries and salary ranges. Confirm commitment.
Opens remotepeople.com
Option 2

Deel is best for paying employees and contractors on one platform
From USD 599
Per employee per month; month-to-month available. Mandatory salary-based Employer Liability Cost is additional.
See details
Countries and services
Option 3

Oyster is best for using one onboarding process for hires across countries
USD 699
Per employee per month, month-to-month. Annual seats have negotiated prices, prepaid non-refundable terms and reuse.
See details
Countries and services
Option 4

Multiplier is best for managing payroll, leave and expenses in one place
$499
Per employee per month with monthly billing, or $459 billed annually. Currency unspecified; compliance add-ons cost extra and an implementation fee may apply.
See details
Countries and services

Billing terms to compare

RemoFirst

★★★★★0.5/5.

Trustpilot warning: rating suspended for a breach of its guidelines; fake reviews removed.

No minimum contract term or headcount.

RemotePeople

★★★★★4.9/5.

RemotePeople’s current pricing cards show EOR Global from $499 and EOR Select from $199 per employee/month, subject to country and employee-salary eligibility. Confirm quote currency, commitment, headcount and deposit terms.

Deel & Oyster

Ratings Deel 4.7/5; Oyster 4.5/5.

Confirm the billing commitment and complete scope in the quote. For Oyster, distinguish deposit credit from a cash refund.

Multiplier

★★★★★4.1/5.

Core starts at $459 with annual billing or $499 on monthly billing.

Use the provider directory to shortlist providers for the same country, salary, benefits and start date. Compare the full proposal, upfront cash and commitment.

Choosing between providers?

Share your hiring country and team size with TheBestEOR to get three provider recommendations with the trade-offs explained.

Free for employers

Pros & Cons

Pros

Cons

Integrations

Before relying on a connection, ask which fields move, in which direction, how often updates run and what happens when a change misses the payroll cutoff. Use a salary change or an approved absence from your own workflow in the demonstration. Confirm availability for your account and the work included in setup.

What the connections support

Check the supported fields, required subscriptions and approval steps for your setup. The integration directory lists BambooHR, Workday and ADP Workforce Now.

BambooHR

One-way data transfer into RemoFirst. New-hire and termination records start draft workflows that need review.

The guide excludes compensation from synced profile updates, and corrections to already-approved time off require support.

Workday

One-way data transfer into RemoFirst. Confirm which fields your account can transfer and how changes are approved.

ADP Workforce Now

Listed in RemoFirst’s directory. Confirm the supported data, setup requirements and approval steps for your account.

GoCardless

A Direct Debit connection for funding invoices. It does not sync HR records.

Platform & Process

RemoFirst’s product documentation lists these capabilities. Use a demo to check the workflows your team needs.

Capability Published capability
Capability
People and payroll records
Published capability
Employee/contractor records, payroll spending, invoices, time off and HR documents
Capability
BambooHR & Workday
Published capability
One-way data transfer into RemoFirst
Capability
Employment changes
Published capability
BambooHR new-hire and termination workflows start as drafts requiring review
Capability
Account access
Published capability
Manager access groups and two-factor authentication

People and payroll records

Employee/contractor records, payroll spending, invoices, time off and HR documents

BambooHR & Workday

One-way data transfer into RemoFirst

Employment changes

BambooHR new-hire and termination workflows start as drafts requiring review

Account access

Manager access groups and two-factor authentication

RemoFirst’s own product illustration shows the payroll-approval queue and its status tabs. Names and amounts are illustrative. Source: RemoFirst workforce-management product page (accessed 23 October 2026).

Access and security

Account access

The help centre documents manager access groups and two-factor authentication. Ask to see a finance-only account and how access is removed.

Single sign-on

RemoFirst also advertises single sign-on (SSO). Confirm availability for your account, supported identity providers and setup requirements.

Security credentials

RemoFirst has SOC 2 Type I and Type II attestations and ISO/IEC 27001 certification, as stated in its privacy policy. I’d request the current reports and certificate scope during procurement, together with the data-processing terms that apply to the local employment partner.

What to ask for in a demo

Use your own hiring scenario in the demo.

1

Onboard a hire

Check how employee details transfer from your HR system and which onboarding tasks still need manual input.

2

Test changes

Check how salary changes and leave requests are entered and approved.

3

Export an invoice

Export a sample invoice and check whether your finance system can use it.

RemoFirst’s country-of-hire form.

Onboarding & support

Agree the hiring steps and ongoing responsibilities with your account manager.

1

Quote

Country, salary, benefits and start date.

2

Contract

Named employer and agreed responsibilities.

3

Fund payroll

First invoice, any deposit and funding deadline.

4

Confirm start

Documents, payroll setup and immigration checks.

5

Manage changes

Expenses, pay adjustments and support contacts.

Before the start date

Payroll calendar

The provider FAQ says invoices are issued around the 15th and employees are paid monthly or twice monthly. Agree the funding deadline and first pay date for the country.

Ready to start

Confirm contract approvals, employee documents, any immigration requirements and the written start date. Agree how late payroll adjustments will be handled.

How expense reimbursement works

1. Submit the expense

Upload the original receipt, plus either proof of payment or an invoice. Incomplete documents can delay reimbursement.

2. Get manager approval

The payroll cutoff is the third business day of the month. Both submission and approval must be complete by then.

3. Receive reimbursement

Eligible expenses enter that month’s payroll, normally in the final payment. If submission or approval misses the cutoff, they move into the following month.

RemoFirst’s published process, checked 27 September 2026. Confirm the applicable payroll calendar and requirements for your employee.

Support hours and escalation

RemoFirst advertises 24/7 support. Its help centre gives these hours by channel:

Live agents

Monday to Friday, 24 hours a day.

Outside live-agent hours

Use the chatbot or submit a ticket.

Email & webform

A 24-hour reply target.

Confirm weekend escalation. Ask who handles urgent payroll issues and which response commitments are included in your agreement.

Want a shortlist for your hiring plan?

Share your hiring country and team size with TheBestEOR to get three provider recommendations with the trade-offs explained.

Free for employers

Contract Terms

RemoFirst’s advertised flexibility applies to the provider arrangement. Notice, employee payments, intellectual-property protection and what happens to money held when the relationship ends depend on your signed proposal, employment contract and local rules.

Fees & commitments

RemoFirst advertises no setup, onboarding or provider termination fee, no annual commitment and no minimum employee count. Employee notice, severance and other local obligations may still apply.

Terms to settle before signing

Notice, deposits & obligations

The RemoFirst FAQ describes flexible contracts and no fixed service term. Confirm the departure costs and other obligations in the proposal and employment agreement.

1
Annual term and headcount: neither an annual contract requirement nor a minimum headcount is advertised.
2
Client notice: confirm the agreed notice period. Employee notice, termination and severance depend on the employment agreement and local requirements.
3
Deposit: get the amount, currency, deductions and cash-return timing in writing.

Intellectual property

For roles that create software, designs or other intellectual property, ask how the agreements transfer those rights from the employee through the local employer to your company.

Request the actual clauses and check the liability limits and protections in your agreement. RemoFirst’s contract guide explains the points to review.

Offboarding & refunds

The offboarding guide names an offboarding manager as the main contact and asks for at least two business days to process a request, in addition to statutory notice.

It describes deposit refunds as either credit towards other active employees’ payroll or a transfer to a nominated bank account. The cash-return date is set per contract.

Switching provider

On a switch, ask how employment records, benefits, leave balances and service continuity will be handled.

Service fees during a notice period

$1,990

10 employees × 1 month × $199 starting monthly fee

The example assumes one month of notice.

Use the notice term in your agreement. Add any applicable employee notice pay, severance, unused leave, taxes or migration costs.

Customer Reviews

G2 rates RemoFirst 4.5/5 from 423 reviews (checked 9 November 2026). Trustpilot lists 100 reviews but withholds the TrustScore, stating that it removed fake reviews following a breach of its guidelines. The notice does not identify who posted them. It was still live when we rechecked on 9 November 2026, and we lowered our rating to 0.5/5 because of it. I’d read the individual accounts with their role, country, service and review disclosures in mind.

G2 user rating

4.5 / 5

423 reviews · Checked 9 November 2026

Trustpilot

Rating unavailable

Notice checked 9 November 2026

What reviewers praise

G2 software review platform logo with a white G2 symbol inside an orange circle.

Ease of use & service

Valeria J. on G2 describes straightforward use and responsive service.

G2 software review platform logo with a white G2 symbol inside an orange circle.

Contractor onboarding

HR director Lowell V. on G2 highlights tracking contractor onboarding in one place.

Trustpilot

Support across countries

Jacqueline Campbell, a customer managing employees in several countries, wrote on Trustpilot that her RemoFirst contact helped resolve complex pay questions for the team.

Reviewer complaints

Trustpilot

Expense reimbursement

Lucca Coelho on Trustpilot praises onboarding and regular payments but describes slow expense reimbursement in Brazil.

Trustpilot

Employment questions

Laura on Trustpilot reports uncertainty over who handles employment questions.

Trustpilot

Termination & deposit

In a Trustpilot review, Björn Fröhlich said a local partner agreed to a termination settlement before consulting his company. He said RemoFirst kept the deposit while his company disputed the legal and settlement invoices. RemoFirst replied that it believed its actions limited the company’s exposure and acknowledged that it should have communicated more clearly.

Questions to ask RemoFirst

Some G2 reviews carry incentive or seller-invitation labels; read those disclosures as well as the star rating.

Employee reviews

Glassdoor logo identifying employee reviews referenced in The Best EOR provider comparisons.

Glassdoor

Checked 2026-11-09 · Glassdoor

Employee rating: 3.5 out of 5 from 49 reviews (small sample).

Employees rate RemoFirst 3.5 out of 5 on Glassdoor, from 49 reviews. Normally this counts for one-seventh of our overall rating. RemoFirst’s overall rating is set lower because of Trustpilot’s fake-review warning.

Read RemoFirst reviews on Glassdoor

Sort the reviews by date and read what payroll and support staff say: they will handle your account.

Rating and research evidence

Rating: 0.5/5

On 7 October 2026, TheBestEOR recorded medium confidence in the evidence for all six categories.

We moved RemoFirst to last place on 8 November 2026 and lowered it from 4.1/5 to 0.5/5 on 9 November 2026, because Trustpilot has suspended RemoFirst’s rating for a breach of its guidelines and removed fake reviews from its profile. We weigh that warning above its low published starting fee, flexible service commitment and practical support for distributed teams. PandaDoc and Family for Every Child illustrate why a technology company or nonprofit might value that combination. The assessment also considers the local partner model, the support commitments in the country agreement, and customer concerns about communication during exits.

Compliance & risk

Localized employment scope and enterprise procurement protections are published; partner-specific employer evidence and indemnity exclusions remain to be checked.

Strengths

  • EOR service describes localized contracts, payroll, statutory benefits and termination guidance.
  • Enterprise procurement/security documentation and contractual employer indemnification are advertised.

Watch-outs

  • Local-partner identity and responsibilities must be established for each country.
  • Indemnification and certification claims need the actual signed terms and documents.

What remains to confirm

  • Country employer/licensing and applicable liability carve-outs
  • Current certificate/report scope

Cost & contract terms

Low published US$199 fee, no annual/headcount commitment and separately described add-ons are competitive and clear; country quote and deposit still affect cash requirements.

Strengths

  • Low public US$199 starting fee.
  • No annual contract, employee minimum or setup/onboarding/termination service fee advertised.

Watch-outs

  • Country requirements can raise the fee; optional services are separately priced.
  • Deposit funding is part of the cash requirement even without a setup fee.

What remains to confirm

  • Actual country quote, FX rate and deposit amount
  • Payment funding deadlines

Country coverage

Broad 185+ offer and an explicit local-partner model provide useful delivery transparency; each actual employer needs due diligence.

Strengths

  • 185+ advertised EOR countries.
  • Local-partner model is explicitly disclosed rather than implying all entities are owned.

Watch-outs

  • Coverage breadth does not prove identical delivery or legal fit across countries.
  • Confirm partner continuity, escalation ownership and the actual employer.
  • Visa reach differs between current pages: pricing says 110+ countries and the EOR page says 85+. Confirm destination-specific eligibility.

What remains to confirm

  • Vetted entity/partner list for the intended countries

Onboarding & platform

The conditional onboarding timetable and detailed ADP connector guide are useful. Country setup and the extent of other integrations still need to be confirmed.

Strengths

  • Published conditional onboarding timeline.
  • Operational ADP connection/SSO instructions demonstrate a documented integration route.

Watch-outs

  • The 1–3 days starts after documents and contracts are complete.
  • ADP requires a connector subscription; other integrations need a scoped demonstration.

What remains to confirm

  • Country payroll cutoff and accepted start date
  • Field-level sync/API availability and integration charges

Support & service

Dedicated contact and specialist support form a strong published offer; conflicting hours and the applicable response/resolution SLA need written clarification.

Strengths

  • Dedicated customer success contact and subject-matter experts described.
  • Enterprise page advertises guaranteed response SLAs.

Watch-outs

  • Published hours conflict: 24/7 versus 24/5.
  • Availability does not establish actual response quality or resolution speed.

What remains to confirm

  • Written support hours and SLA for selected plan
  • Support outcomes on your plan

Exit flexibility

No minimum term and a documented manager-led offboarding/refund process are flexible; statutory obligations and an unspecified deposit-refund deadline remain.

Strengths

  • Public support guide describes an offboarding manager, final pay preparation and deposit refund.
  • No minimum contract term is advertised.

Watch-outs

  • Allow at least two business days for processing plus applicable local notice.
  • Employment obligations continue until legal termination; deposit refund timing is not promised in the inspected guide.

What remains to confirm

  • Contractual refund deadline and deductions
  • Country-specific notice, severance and final invoice

The US$199 monthly EOR fee is a starting point, with salary, employer costs and optional services additional. The advertised 185+ country reach does not settle which company employs a particular worker. I’d compare the complete country quote, named partner and termination process before choosing on price. Evidence reviewed 5 November 2026.

FAQ

How much does RemoFirst cost?

EOR starts at USD 199 per employee/month, before salary, employer costs and optional services. The rate can vary by country and local requirements.

What charges are compulsory beyond RemoFirst’s EOR fee?

Beyond the agreed service fee, you fund gross salary, applicable employer taxes and contributions, and benefits required by local law or the employment contract. The fee covers contracts, payroll and tax administration; it does not pay the employee’s wages or benefit premiums.

Private health cover, visa assistance, equipment and background checks are separately priced services. Include any you choose or need for the particular hire. RemoFirst charges no separate setup, onboarding or provider termination fee and does not require an annual contract or minimum headcount. Employee notice pay, severance and unused-leave payments can still be due when employment ends.

Keep any required deposit and advance payroll funding separate from recurring costs. Get an itemised country proposal showing the invoice currency, conversion method and any payment-route charges. The EOR cost guide explains how to compare the complete budget.

Does RemoFirst require an upfront deposit?

A refundable deposit may apply. The EOR comparison site Employsome reports one month of gross salary plus that month’s employer costs as a budgeting estimate. The amount and refund deadline are set per contract. The agreement for your hire should specify the currency, due date, deductions and refund timing.

RemoFirst has offered a bank refund or a credit toward payroll for other active employees after offboarding. The deposit is separate from the money you send to fund wages.

What health benefits does RemoFirst give employees?

RemoFirst offers RemoHealth, optional cover from $55 per person per month for eligible employees; benefits are separate from the $199 EOR fee. RemoFirst’s FAQ limits RemoHealth to full-time employees, and contractors are currently excluded.

Global plans, billed centrally through RemoFirst, come in four levels. Core covers in-patient treatment and international medical evacuation. Standard adds accident-related treatment, hospice and palliative care, psychiatric treatment, GP and specialist visits, and tests. Plus adds optical and dental care, and Premium adds wellness screenings, psychologists and complementary medicine.

Local plans are arranged through in-country partners and tailored to local healthcare requirements. Availability depends on your employee’s location. The plan page does not mention dependants, maternity or exclusions, so check those in the proposed policy.

Does RemoFirst own its legal entities?

RemoFirst describes an in-country partner model. Request the legal employer’s name and responsibilities for the country in your proposal.

Is RemoFirst contractor management free?

Basic contractor administration is free and includes onboarding, identity checks and contracts. For payments, RemoFirst charges $25 for each contractor paid in a given month. Payment-provider, transfer and currency charges may also apply. Employee EOR is priced separately.

How long does onboarding take?

Timing depends on the country, contract approvals, employee documents, payroll cut-offs and any visa requirements. Ask RemoFirst to confirm the start date and first pay date for your proposed hire.

Should I choose RemoFirst or Deel?

I’d compare RemoFirst if a lower starting EOR fee is a priority, and include Deel if its employee, contractor and payroll tools suit your workflow. Ask both for a quote using the same country, salary, benefits and start date, then compare the full cost, local employer and contract terms.

Verdict

The low published fee and lack of an advertised annual commitment are my main reasons to shortlist RemoFirst. Employment is handled through local partners, so check the named employer and responsibilities in your hiring country.

Compare RemoFirst with the other nine in the full EOR ranking.

Sources

The sources behind this review, grouped by topic. Dates show when we last checked a page. Prices and terms change, so confirm them in your quote.

RemoFirst pricing, costs and contract terms

10 sources
  1. RemoFirst · Pricing

    Pricing and contract FAQs

    EOR from USD 199 per employee per month, with no minimum contract term or employee count advertised; country requirements can change the quote. Also lists additional services and EOR coverage in 185+ countries. Salary, employer contributions, benefits, deposits or payroll funding, FX and other agreed services are extra or need confirming. Checked 20 Oct and 5 Nov 2026.

  2. RemoFirst · Blog

    Explanation of EOR costs and fees

    Checked 5 Nov 2026

  3. RemoFirst · Knowledge base

    Contractor payment fees and currencies

    Payment guide updated 11 Sep 2026.

  4. RemoFirst · Knowledge base

    How currency exchange rates apply to invoices

  5. RemoFirst · Knowledge base

    How to offboard an employee

    Offboarding and deposit refunds. Used for the cost and exit flexibility ratings. Checked 20 Oct 2026

  6. RemoFirst · Blog

    What to look for in an EOR contract before you sign

  7. RemoFirst · Blog

    RemoFirst vs Papaya Global

    RemoFirst’s official comparison, used for price currency in the cost rating.

  8. RemoFirst · Blog

    RemoFirst, Deel and Oyster comparison

    Checked 5 Nov 2026

  9. RemoFirst · FAQ

    RemoFirst FAQ

  10. RemoFirst · Home page

    Homepage FAQ

    Used for the compliance, coverage, onboarding and support ratings.

RemoFirst products, company and security pages

21 sources
  1. RemoFirst · Product

    Employer of Record service

    Also advertises single sign-on (SSO). Used for the compliance, coverage and support ratings. Checked 5 Nov 2026

  2. RemoFirst · Product

    Employer of record for enterprise companies

    Advertises SOC 2 Type II and ISO 27001 credentials. Used for the compliance, onboarding and support ratings.

  3. RemoFirst · Legal

    Privacy policy

    Principal office and security controls; states SOC 2 Type I and Type II attestations and ISO/IEC 27001 certification. Checked 5 Nov 2026

  4. RemoFirst · About

    About us

    Company profile and history; source for the founding year, 2021. Checked 5 Nov 2026

  5. RemoFirst · Blog

    Employer of record partner model

    Describes a local employment partner model.

  6. RemoFirst · Blog

    Which EOR operating model is right for your business?

    Operating-model definitions.

  7. RemoFirst · Product

    Global workforce management

    Product documentation; its illustration shows the payroll-approval queue and its status tabs. Checked 23 Oct 2026

  8. RemoFirst · Integrations

    Integration directory

    Checked 20 Oct 2026

  9. RemoFirst · Integrations

    Workday integration

  10. RemoFirst · Product

    International contractors

    Contractor service and responsibilities.

  11. RemoFirst · Product

    RemoFirst Global Payroll

    Checked 5 Nov 2026

  12. RemoFirst · Product

    RemoHealth

    Plans and eligibility. Checked 5 Nov 2026

  13. RemoFirst · Product

    RemoCheck background checks

    Checked 5 Nov 2026

  14. RemoFirst · Product

    Talent Marketplace

    Checked 5 Nov 2026

  15. RemoFirst · Product

    Global HR calculators and tools

    Checked 5 Nov 2026

  16. RemoFirst · Product

    RemoAI

    Checked 5 Nov 2026

  17. RemoFirst · Blog

    Payroll outsourcing overview

    Checked 5 Nov 2026

  18. RemoFirst · Blog

    How to offer equity to employees with an EOR

    Guide dated January 2026.

  19. RemoFirst · Blog

    How HR tech accelerates your path to global expansion

    Checked 18 Oct 2026

  20. RemoFirst · Customer stories

    PandaDoc case study

    Describes a move from another EOR in search of better support and lower costs, including help hiring in Germany. Checked 5 Nov 2026

  21. RemoFirst · Customer stories

    Family for Every Child

    Describes using RemoFirst to employ staff internationally. Checked 5 Nov 2026

RemoFirst knowledge-base guides

7 sources
  1. RemoFirst · Knowledge base

    How to add employees to your team on the RemoFirst platform

    Employee onboarding guide. Checked 24 Sep 2026

  2. RemoFirst · Knowledge base

    How do I contact RemoFirst for support?

    Support hours.

  3. RemoFirst · Knowledge base

    BambooHR integration guide

  4. RemoFirst · Knowledge base

    ADP Workforce Now: connecting to RemoFirst

    Used for the onboarding and platform rating.

  5. RemoFirst · Knowledge base

    Process of expense submission and reimbursement

  6. RemoFirst · Knowledge base

    Managing access rights with groups

    Manager access groups.

  7. RemoFirst · Knowledge base

    Securing your RemoFirst account with two-factor authentication

Customer and employee reviews

3 sources
  1. Trustpilot

    RemoFirst reviews and Trustpilot’s notice

    Jacqueline Campbell’s reviewLucca Coelho’s reviewLaura’s reviewBjörn Fröhlich’s review

    Lists 100 reviews but withholds the TrustScore, stating that it removed fake reviews following a breach of its guidelines; the notice does not identify who posted them. We lowered our rating to 0.5/5 because of it. Notice retrieved 27 Sep 2026 and still live on 9 Nov 2026.

  2. G2

    RemoFirst reviews

    Valeria J.’s reviewLowell V.’s review

    G2 rates RemoFirst 4.5/5 from 423 reviews (checked 9 Nov 2026). Feedback includes praise for straightforward onboarding and an employer’s complaint about communication and charges during a termination. Profile captured 27 Sep 2026.

  3. Employsome

    Employsome’s review of RemoFirst

    Reports a refundable deposit of one month’s gross salary plus that month’s employer costs as a budgeting estimate. Employsome is an EOR comparison site.

Other providers’ pages used for comparison

5 sources
  1. Deel

    Pricing

    Checked 5 Nov 2026

  2. Multiplier

    Pricing

    Checked 5 Nov 2026

  3. Oyster

    Pricing

    Checked 5 Nov 2026

  4. Remote

    Owned-entity description

  5. RemotePeople

    Pricing

    Checked 5 Nov 2026

Our research

1 source
  1. The Best EOR

    Pricing and features infographic (archived version)

    Checked 18 Oct 2026

Editorial update, 5 November 2026: company information, customer case studies, current customer-review profiles and security evidence were reviewed. Historical case-study, document and screenshot dates identify the underlying material.

If you spot a changed price or a conflicting source, send it through the contact page and we’ll review it.